Conditions of Trading
1/ Conditions of Supply
In these the conditions “the company” means AFC Group Pty Ltd and “the customer” is the company or person named on this account application. All goods and services are supplied on the terms and conditions set out herein to the exclusion of any other representation expressed or implied. These terms and conditions prevail over any purported conditions of purchase notified by the customer. These conditions may be varied only by written variation signed by the directors of the company.
2/ Price
(i) The price paid by the customer shall be the price as set out on the invoice in accordance with the following.
(ii) Imported goods not in stock at the time of order may vary in price in accordance with any fluctuations of Australian currency exchange rates.
(iii) All prices quoted will be GST exclusive and GST will be shown as a separate item.
3/ Settlement Terms
The customer shall pay within 30 days from end of month unless otherwise agreed in writing. Time for payment shall be the essence of the contract. Interest will be charged on any overdue accounts, and any expenses incurred in attempting to recover overdue amounts will be charged to the customer.
Title of goods will not pass to the customer until the company receives payment in full. The company may enter the premises of the customer and take possession of the goods if payment is not received by the due date.
4/ Delivery
(i) Goods will be delivered to the address shown on the account application unless otherwise stated.
(ii) Delivery to other locations. The customer must receive, check, or take responsibility and liability for the goods.
(iii) Risk in all goods passes to the customer upon delivery.
(iv) Delivery times quoted are estimates only and are not the essence of the contract.
(v) All transportation costs will be charged to the customers account.
5/ Cancellation of Order
No order will be cancelled by the customer unless agreed in writing by the company. A cancellation fee may be charged on non stock or imported items.
6/ Return of Goods
Goods must be returned with a Return Material Advice (RMA) within 14 days of the date of RMA being issued to the customer. The company reserves the right to refuse credit for any goods returned if the claim is considered unjustified after inspection. Goods that are non stock or imported items, made to special order, or modified to customer’s requirement cannot be credited. Except where the goods were faulty when shipped or have been wrongly or over supplied on the customers purchase order, transportation costs and any restocking fee shall be borne by the customer. Transportation costs will also be charged for goods returned to the customer where credit has been refused.
7/ The Company's Obligations & Exclusions
AFC will makes every effort to deliver the correct product in good working condition to our customers however it is the responsibility of the customer to ensure that the goods are suitable and fit for the purpose prior to installation.
Fibre optic cables, trunk cables and patch-cords are tested at the factory however it is strongly recommended that the customer to re-test and check connector types prior to installation.
(i) The customer will give the company notification of any defects or discrepancy in quality or quantity within 7 days of delivery.
(ii) The company will not accept liability for damages caused by the use or misuse, accident or handling of supplied goods other than the manufacturer’s product warranty.
(iii) The company will not accept liability for damages due to incorrect or amended specifications supplied.
(iv) Any damages or costs due to incorrect specifications, incorrectly supplied products, or late deliveries will not be the responsibility of the company.
(v) In case of shortage of supply the customer will accept replacement goods or credit note in full satisfaction.
(vi) In case of faulty or damaged goods the customer will accept replacement goods or credit note in full satisfaction. (vii) The customer will notify the company at the earliest possible time of any faults or damages caused by the product.
(viii) The company warrants all goods and services for one year from date of invoice to be free of defects in material and workmanship unless subject to use by dates or special handling requirements, all other warranties are excluded.
(ix) The company is not liable for special or consequential damages. The company’s liability is restricted to repair, replacement, or credit, for defective goods or shortages in delivery.
Download a PDF of our Conditions of Trading
